![]() It is also possible to make them accessible via the Help Scout Beacon chatbot. The live chat option limits the volume of conversations to be handled by your agents: your customers find an answer easily thanks to the Beacon tool.īeacon ensures that the chat window only appears if an agent is available. The tool can be customised with Self service or Ask first, which guides customers in the best possible way. This is the tool to improve your customer support service. In addition, the in-app messaging option allows you to send a message from any website, blog or application using a tag: you reduce your support requests.Enabling the Power-Up & linking your accountįirst, open the Trello Board that you wish to sync with TeamGantt. Go to the Menu on the right-hand side and select Power-Ups. Select Get Started with TeamGantt on the upper right side of your board. If you’re new to TeamGantt, fill out the basic signup information and then select Create Free Account. (Alternatively, if you have an existing TeamGantt account, select Sign in here and log in with your TeamGantt email address and password.)Īuthorize the Power-Up by selecting Open Authorization Popup, then Allow. Select an existing project to sync with from the Select a project drop-down. ![]() If you’re new, select “My First TeamGantt Project”. (Alternatively, you can select “None” to set up your sync manually.) Then, select Continue.Īll done! You can select View in TeamGantt at the upper right side of your board to use the Power-Up with your board. Note: Existing cards on your Trello Board (created prior to setting up the Power-Up) will automatically sync to your selected TeamGantt project when the Power-Up is enabled. However, existing tasks in your TeamGantt project will not automatically sync to your Trello board. ![]() If you’d like to pull pre-existing TeamGantt tasks into Trello, there’s a workaround.
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